I wrote this after the lightening storm two weeks ago that wiped out my modem and Airport Extreme. Everything’s finally up and running after two weeks. This included:
- Four hours with Verizon Tech Support over two days until I got hung up on (and not called back, despite the fact they asked for and received an alternate number).
- Four trips to the Genius Bar twenty miles away where first genius replaced power supply without checking whether Airport Extreme still actually worked. One trip where wife traded old power supply plus cord and was given back a power supply without a cord. One trip to retrieve the cord. And one trip to finally replace the entire Airport Extreme.
They say that computer intelligence will surpass human intelligence by 2040.
I can’t wait.